Posting Order

Important Information Regarding Your Deposit Account Posting Order- How Your Transactions Are Applied to your Account

The following describes the order in which we post transactions to your account, which is known as our “Posting Order.” We post (i.e., credit (+ add) or debit (- subtract)) your transactions to your account during our nightly processing each business day. Generally speaking, your transactions are posted in the order in which you authorized, however, with certain types of transactions and multiple processing requirements this is not always possible. Your transactions are grouped into certain categories and are processed within those categories as described in the chart below:

Effective 07/01/2014
Category Examples How They're Processed
1 Credits
  • Cash/Check Deposits
  • Direct Deposits
  • Online Banking/Mobile Transfers from another account
Dollar amount order (smallest to largest)
2 Online/Mobile Banking Transfers Out
  • Online Banking Transfers to another account
Dollar amount order (smallest to largest)
3 ATM Withdrawals
  • Cash Withdrawals
Date and Time order
4 Debit Card Transactions
  • One Time and Recurring debit card transactions
Date and Time card network requests settlement*)
5 Checks and cash withdrawals processed at a CBK location
  • Checks cashed at a CBK branch
  • In-person Withdrawals
  • Checks deposited into a CBK account
  • Checks used to pay a CBK payment
Checks without a number** then Check number order
6 Automated Clearing House (ACH) debit transactions
  • Automated payments you’ve authorized, like mortgage payments or monthly utility bills
Dollar amount order (smallest to largest)
7 Checks not initially processed through CBK
  • Checks you have written that were deposited or cashed at another bank
Checks without a number** then Check number order
*CBK does not control when merchants or their processors submit transactions for payment, transactions may not post in the order you conducted them, rather they will post in the order the merchants or their processors present them to us for settlement. ** Posted by Dollar amount smallest to largest.

Frequently Asked Questions

Why does Citizens Bank of Kentucky post these transactions in this way?

Posting transactions in the order in which they are conducted more closely reflects the way most customers conduct their daily transactions. This will simplify your record keeping and make your account easier to manage.

What is an ACH Transaction?

ACH stands for Automated Clearing House. It is a payment system that banks throughout the country use to transfer funds from account to account. Common examples of ACH transactions are payroll, direct deposits, and prearranged transfers for payments for a variety of purposes including, insurance premiums, mortgage payments, and credit card payments.

What if a check does not have a check number?

If a check without a check number is being processed or if the check number is not read properly by machinery, it will post prior to checks with a check number for that processing day. In the event that more than one check without a check number is processed during the same processing day the items will post in the order of dollar amount, smallest to largest.

What if I write a check to a merchant and they convert that check to an electronic payment? How will it be posted?

In this case, the transaction is no longer a paper check and is now an ACH and will be posted along with any other ACH items presented for that processing day. These ACH items will post in dollar amount order, smallest to largest.

What if I write a check to an individual or a merchant and it is processed at a Citizens Bank of Kentucky branch?

This kind of transaction is not pre-authorized, therefore, it is considered a priority item and is posted prior to checks processed at other financial institutions.

What if I come into a Citizens Bank of Kentucky branch and cash a check or withdraw funds from my account in person?

Because this transaction involves cash, the current balance of the account will be decreased to show that the funds have already been removed from the account. It will then be posted along with any other check processed at CBK during that business day.

If I use Online Bill Pay to pay a bill and a paper check is sent how will it be processed?

Since some payees that you send payments to using online bill pay cannot receive an electronic payment, a paper check is sent from your account to the payee. Because it is a paper check, it will be posted based on the check number along with the other checks that are presented to be paid for that processing day. These checks will most likely have a check number that is vastly different than the other checks written from your account, however, it will still be posted in check number order.

How do I avoid fees that are charged to my account if I become overdrawn?

The order in which Citizens Bank of Kentucky post transactions can affect the total number of items that are posted after your account has gone into a negative balance. The best way to prevent your account from becoming negative and avoid the resulting fees is to keep track of all your account activity and ensure that you always have a sufficient balance in your account to cover all of your debit card purchases, checks, and other withdrawals. It is always advisable to record each transaction you make or authorize and to review and balance your statement regularly.

How do monthly Service Charges post to my account?

Those types of fees will be debited from your account prior to any other transaction posting on the last day of your statement period. Those charges will be clearly noted on your monthly account statement.

If checks I have written come back to the bank out of check number order, will they be held to post in the proper order?

No, all checks that are received during each processing day are posted as that day’s activity.

What about deposits; will they post before other items?

Yes, all credit transactions or deposits, will post prior to any debit transactions. This has always been the case with your account and it will continue to be so.

Are items posted to business accounts different from personal accounts?

No the posting order described in this document will apply to all Citizens Bank of Kentucky Checking and Savings accounts.

How will my debit card and ATM transactions appear on my statement?

As noted above, electronic transactions will post in the order in which merchants or their processors request settlement from the bank. This usually occurs within 2-3 business days after the transaction was conducted. For instance, a purchase you made on Monday may show a timestamp on the statement for the following Thursday because it was presented by the Merchant for settlement on that day. The timestamps are printed on the statement to help you identify why one transaction may have posted prior to another.

Why do the settlement times listed on my monthly statement for many of my electronic transactions show between 11:00 PM and 5:00 AM?

Transaction settlement very commonly occurs during nighttime hours. This is because many processors and banks choose to process electronic transactions during nighttime hours when communication networks are less active. Since the bank has no control over when merchants or their processors present the transactions for settlement items could post to your account at any time day or night.

When I conduct an electronic transaction, are the funds for that transaction automatically removed from my account?

Your available balance is reduced by the amount of the transaction as soon as the transaction is made. Your available balance will remain reduced for up to three (3) business days or until settlement occurs. If the transaction does not settle within the three (3) business days, your available balance will be increased by the amount of the transaction that has failed to settle. It is important to remember that although your available balance has gone back up; when the transaction is presented for settlement it will be debited from your account regardless of your available balance at that time. This is why it is very important to keep track of all your account activity and ensure that you always have a sufficient balance in your account to cover all of your debit card purchases, checks, and other withdrawals.

For additional information call our Account Operations Center at 1-866-462-BANK (2265).