Services

Online Banking

  • ACCESS and print information on all accounts, including loans
  • REVIEW and print transactions and statements
  • CONFIRM deposits, withdrawals and checks cleared
  • TRANSFER funds between accounts and make loan payments
  • DOWNLOAD transactions to the leading financial management programs
  • VIEW deposits and checks cleared
  • RECEIVE email alerts
  • BILL PAY – PAY anyone, anytime…in one convenient place from multiple checking accounts
    • SAVE money on stamps, envelopes, and late fees
    • MAKE payments automatically on the date you select

Mobile Banking *New Features

  • View your balance
  • View account activity
  • Transfer funds
  • Locate a branch or ATM
  • Contact our Customer Service
  • Safe and secure
  • Mobile Deposit
  • Bill Pay
  • De-activate/ Activate security feature
  • Auto Login
  • Access statements
  • Detailed Account Alerts*
  • Add transaction details by adding receipt image or note*
  • Assign categories to transactions*
  • Deposit Recap – ability to view all items that made up deposit*
Citizens Bank Mobile Logo  App Store Logo  Google Play Logo

Simple View (PFM)

  • TRACK your budget and tag spending
  • SET goals
  • PULL in other accounts for a complete financial picture

Estatements

eStatements are retrieved through CBK’s “Secure Messaging” site, a completely secure site that requires a username and password. To sign up to receive these, you can come into the bank and fill out a form.  Once enrolled, you will receive an e-mail each month when your statement is ready to be retrieved, directing you to the Secure Messaging site, you will enter your username and password, which will then take you to a page that looks almost like an inbox. From there, you can choose which message/statement you would like to view. Three months of e-mail notices are maintained in Secure Messaging. However, you can choose to move those statements over into your “My Safe” folder for continued online secure access. You may also choose to print the statements for safekeeping, save them on a flash drive, hard drive or CD or download them into your favorite budgeting software.

Visa™ Debit Cards

Available to use for purchase or ATM withdrawals anywhere Visa® Debit is accepted, locally and worldwide

  • Purchases deducted directly from your checking account
  • No cash on hand, no check writing, no approval time, no hassle
  • No annual or transaction fees
  • Online password protection with Verified by Visa®

Credit Cards

Enjoy the Prestige and Privileges of Consumer Platinum or Business Card

Individual Application

Joint Application

Merchant Visa™ Account

Enable your business for easily accept VISA® purchases and transactions

Save time without missing any sales opportunities — a business service we can enable for you Services also available for American Express®, Discover® and MasterCard®

Your Account On Call

Convenient and accessible from any touch-tone phone, available toll-free, 24/7/365 with NO service charges

SAFE and secure PIN protection

ACCESS all accounts — savings, checking, CDs, loans — to check balances or make transfers.

Call 1 (800) 811-8148

To report a Lost or Stolen Debit/ATM Card between the hours of 9am-5pm please call (866) 462-2265.
After hours please call (800) 811-8148, select option 3.